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Satisfaction Guaranteed
CAD Training Online is committed to providing you with effective, enjoyable, instructor led, hands-on training; backed by our No Hassle Guarantee that you will be 100% satisfied that you did in fact receive the highest quality training.  If you are not 100% satisfied after completing an online course, you may re-take the online course free of charge within a one-year period or request to have your training fees 100% refunded.
 

What is your cancellation policy?

If you are unable to attend as planned, please call CAD Training Online
866-933-7049 ext. 702 as soon as possible.  If you give at least five (5) working days notice prior to the first day of class, you may cancel or reschedule your enrollment without an additional charge; however, because class sizes are limited, student cancellations made less than five (5) business days prior to the first day of class will be charged the full class fees.  Under these circumstances, students will be allowed to re-register to attend the same class at a future date.  Student substitutions are acceptable with at least one (1) day’s notice prior to class beginning.

CAD Training Online reserves the right to cancel classes lacking sufficient enrollment. In the event a cancellation is necessary, CAD Training Online will notify students no later than five (5) business days before the first day of class, making every attempt to place the student in the next available class. Pre-paid students who are registered in a class that is cancelled by CAD Training Online are eligible for a full refund.


Alternative customer purchasing options

If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us.  We welcome you to call us to complete your purchase by phone.


What if I can't use a company credit card?

We accept corporate purchase orders after completing a simple credit application.  Please note that payment is due prior to training, so don't wait until the last minute to ask your boss if you can attend your selected class.


What if I sign up for the wrong class?

No worries, we will work with you to ensure that you attend the training that best fits your needs.  Just give us a call at 866-933-7049 and our training coordinators will help you with attending the right class at the right time.


Protecting Your Information

The Personal Customer Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us (whether or not you use a PayPal account) is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology.  PayPal uses this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted credit card information goes directly to PayPal, our third-party credit card processor's secure site.  Your credit card information in not stored on the CAD Training Online site.


Changes to security policy

CAD Training Online reserves the right to modify or amend this policy at any time by posting the revised Security Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Security Policy unless we clearly express otherwise.  The changes made in this version affects all information we have collected prior to such date.



E-mail: sales@cadtrainingonline.com
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